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CUSTOMER PROTECTION

Refund & Cancellation Policy

Clear expectations by product and service category.

Refund and cancellation terms may vary by offering, project stage, governing agreement, and applicable law. This framework avoids a blanket no-refund rule and identifies the business terms Nfinity must approve.

Effective: September 21, 2026Last updated: September 21, 2026
Review noticeThis page is a policy framework for professional legal and operational review. Items requiring confirmation are clearly identified.

Digital Products

[REQUIRES NFINITY REVIEW BEFORE PUBLICATION] Confirm whether downloadable products, templates, prompts, frameworks, assessments, reports, and other digital products are refundable; define any eligibility window and exceptions required by law.

Consulting & Strategy

[REQUIRES NFINITY REVIEW BEFORE PUBLICATION] Approve cancellation and rescheduling notice periods, deposits, retainers, no-show treatment, completed work, preparation time, and refund eligibility.

Done-For-You Services

[REQUIRES NFINITY REVIEW BEFORE PUBLICATION] Define deposit treatment, project commencement, milestones, scope changes, client delays, cancellation rights, completed work, committed resources, and amounts that may be non-refundable where legally permissible.

Memberships & Subscriptions

[REQUIRES NFINITY REVIEW BEFORE PUBLICATION] Confirm billing frequency, automatic renewal, advance disclosures, cancellation method, effective cancellation date, continued access, trial terms, and refund eligibility.

Custom AI Systems & Agent Builds

[REQUIRES NFINITY REVIEW BEFORE PUBLICATION] Approve rules for discovery fees, deposits, configuration, development milestones, change requests, third-party expenses, hosting and software costs, cancellation, transition support, and final delivery.

How to Request a Cancellation or Refund

Requests should identify the purchaser, offering, purchase date, and reason for the request. Eligibility will be evaluated under the applicable offer terms, signed agreement, and law. [REQUIRES NFINITY REVIEW BEFORE PUBLICATION] Confirm the response timeline and authorized support channel.

CONTACT

Questions or requests

Contact Nfinity Strategy Co.™ at hello@nfinitystrategy.co. We may request reasonable information to verify identity or authority before completing a privacy-related request.

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Nfinity Strategy Co. provides AI strategy, system design, implementation, education, and advisory services. Momager Intelligence provides educational resources, organizational systems, and strategic support for parents and guardians managing talent careers. Neither company provides legal, medical, tax, financial, talent-agent, talent-manager, casting, or employment-procurement services. AI-generated outputs may contain errors and require human review. Results are not guaranteed.

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